Shipping policy

Shipping Policy

At Quell, we’re committed to getting your art accessories to you as quickly and affordably as possible. Below is an outline of our shipping options and policies to ensure you know what to expect when placing an order.

Domestic Shipping (United States)

We offer the following shipping options within the U.S.:

• Economy Shipping: Orders are typically delivered within 5-8 business days.
  • Orders $50 and up: Free economy shipping.
  • Orders under 5 lbs: $4.90.
  • Orders from 5-70 lbs: $19.90.
• Standard Shipping: Faster delivery within 3-4 business days.
  • Orders under 1 lb: $6.90.
  • Orders from 1-5 lbs: $9.90.

International Shipping

For international orders, we partner with reliable carriers to deliver worldwide, with shipping times and rates calculated at checkout based on your location:

• DHL eCommerce: Offers economical international shipping rates with calculated transit times.
• DHL Express: For expedited delivery at discounted rates.
• UPS and USPS: Available for various destinations with real-time carrier rate calculations at checkout.

Please note that international shipments may be subject to customs fees, import duties, and other local taxes, which are the customer’s responsibility.

Order Processing

Orders are typically processed within 1-3 business days. Once your order is shipped, you will receive a confirmation email with tracking information.

Contact Us

For any questions about shipping, please reach out to us at hello@shopquell.co